Shipping & Delivery

1. HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase.

We think quality should speak for itself. Therefore we only charge shipping on
one-off orders. Basically, this means that For everything you order $150 or above on The Vitic, shipping is on us!

Domestic (US):
Free shipping: Order over $150
Standard Shipping: $4.99 For first item + $1.99 for additional item
Insurance Shipping $13.99 for first item + $6.99 for additional item

International Shipping:
Free shipping: Order over $150
Standard Shipping: $5.99 for first item + $2.99 for each additional items
Insurance Shipping: $14.99 for first item + $7.99 for each additional items

Order value used to count its freight is the after discounted value.

+ STANDARD SHIPPING:

You can choose Standard Shipping at a cheaper cost but if the goods are lost
when shipped, we will not refund you, if the goods you receive are defective,
broken, … but caused not by you, we will send you a replacement product
or refund you (if you want the refund, you need to send the package back).

Free shipping is regarded as standard Shipping

+ SHIPPING WITH INSURANCE?

Because there is always a risk that goods in transit may be damaged, lost, or delayed, you can choose to transport with Insurance.
When your goods have any errors due to shipping, we will immediately send
you another product or refund you without asking for
any whatever. Besides opting for transportation insurance, making sure the
goods are packed safely and securely also mitigates any loss.

NOTE: We send your package to the received shipping address, not the person on it. Please make sure your shipping address is written correctly and clearly to avoid any inconvenience.

2. WHERE DO WE DELIVER?

    We provide shipping to over 200 countries around the world. However, there is
    some location we are unable to ship tom, click here for non-shipping countries.
    If you happen to be located in one of those countries we will contact you.

    3. HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THE ORDER?

      On average, merchandise is produced and shipped from our facility 7-10 business days after purchase, and it takes 10-15 business days to deliver the order. Standard shipping/transit times apply (5-10 days for domestic and 7-15 days for international). However, due to the COVID 19 pandemic and extremely high demand, carriers might need additional 10-15 days to ship packages anywhere. Please also expect orders of face masks to be processed up to 15 ~ 30 days.

      NOTE:

      * We are NOT responsible for any customs fees once the items have shipped. By
      purchasing our products, you consent that one or more packages may be shipped
      to you and may get customs fees when they arrive in your country.

      *The ETA above is regarded under normal condition of weather, social,…

      * When it’s the high peak of demand for logistics or holiday/festival/disaster/strike/demonstration…it will be slower according to the incidents which we can not control.