Cancel & Change Order

Kindly keep in mind that we produce on demand. We do not have stock items. Once an item is being printed, it is produced just for you and can not be used for any purpose. However, we will support as much as possible for these cases.

You can free cancel/change your order within 12 hours from the moment that you place the order. Out of the time, we will not be able to free cancel/changing your order any more. If your order is shipped out, we are unable to make any change/cancel on your order.
TO MAKE IT EASY, PLEASE CONSIDER THE TIMELINE BELOW

 

 

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1

 

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Since your order is placed

The fee charged for cancel/change of order

0-12 hours

Free cancel or change order information

12-24 hours

– Cancel: 5 USD/item for a fee
– Change size/variant: 5 USD/item for a fee, non-accepted for some products
– Change shipping address: Free but not accepted for some products

>24 hours

– Cancel: Non-accepted
– Change size/variant: 5 USD/item for fee but only accepted until it is shipped out.
– Change shipping address: free and just accepted until it is shipped out and only accepted for some products. We will contact our post office if necessary.

***Note: The fee charged stated above is not included the difference between the origin price and after-change price.